I lead with an adaptive, people-centred agile approach—empowering teams, devolving authority, and fostering collaboration. I value purpose, continuous learning, and emotional intelligence to drive innovation. My focus is on delivering meaningful outcomes through flexible leadership, clear thinking, and systems that evolve with changing needs.
Experience
Since 2020, I’ve had technology strategist roles, leading technology strategy, roadmaps, R&D, systems architecture, supplier engagement, and budget management. I align tech investment with organisational goals, driving innovation, performance, and long-term value through strategic leadership and effective operational delivery.
As a technology leader, I specialize in blending legacy systems with modern solutions to drive innovation and transformation. I led the development of the Entegra CMS, now a profitable product, and have built award-winning eCommerce platforms since 1998. My R&D focus has consistently improved conversion rates, streamlined business processes, and enhanced customer experience—resulting in stronger sales, service quality, and profitability.
As an architecture leader, I merge deep technical proficiency with strategic insight. Whether that’s designing enterprise frameworks, securing critical networks, or delivering highly scalable solutions, I ensure that systems are robust, aligned with business goals, and architecturally sound. My leadership ensures not just deployment, but adoption, adaptability, and evolution.
With over 25 years in finance, healthcare, and technology, I combine strategic vision and hands-on leadership across sectors as a servant leader. Certified in Scrum, Prince2, ISEB, Lean, and Six Sigma, I optimize Agile, Lean, and Waterfall projects. My initiatives deliver measurable ROI, reduced cycle times, and elevated stakeholder satisfaction.
Since 2019, I've built and led a strategic Business Relationship Management practice that aligns IT with business goals. By fostering innovative partnerships, integrating ERM and CRM, and implementing robust, scalable frameworks, I drive measurable outcomes enterprise-wide improvements in time-to-market, cost optimization, and customer satisfaction transforming IT into a proactive, value-focused strategic partner.
Decades of hands-on and strategic experience delivering robust, adaptable systems. Proven in government, finance, and charity sectors, with expertise in APIs, AI, and long-lived architectures. Combines leadership with coding expertise, ensuring solutions are reliable, maintainable, and embraced by users through clear communication and effective training.
During the annual televised Comic Relief events, it is essential that donations can be taken quickly and securely as every penny counts! Every donation is captured and processed. That is as many as 200 transactions per second during peak times. 8.5 million transactions in one day. Not only are the payments made, but every penny is analysed and transmitted to multiple endpoints around the globe. In 2015, I made that happen, and it went without a single problem.
With over five years of CI/CD and 35 years of IT experience, I craft automated pipelines and testing suites using Vagrant, Puppet, Ansible, Docker, AWS, Terraform, and Kubernetes. My solutions cut spin-up times by 60%, enhance code quality, and included building Danielle-CLI for LexisNexis, boosting productivity tenfold across international environments.
I architected and coded the Barclays Bank Zachman Framework process mapping system then went on over a period of three years to lead teams that Process Mapped the entirety of every Barclays Bank process. Then using Lean Sigma to streamline processes I went on to transform the whole bank.